FAQs

Frequently Asked Questions

These are the questions we hear more often

General Questions
What is Accio Meals
Accio Meals is a meal delivery service offering home-cooked meals delivered right to your doorstep.
How does it work?
Choose your meal plan, provide delivery details, and receive freshly cooked meals at your home.
Where do you deliver?
We currently deliver to Kharadi, Wadgaonsheri, Chadanagar, Wagholi, Check our website for more details.
Ordering & Delivery
How do I place an order?
You can place an order through our website. Simply select your meal plan, enter your details, and confirm your order.
What is the delivery schedule?
We deliver meals 11Am To 1Pm lunch. 7Pm to 9Pm Dinner.
Do I need to be home to receive the delivery?
No, you can provide specific instructions for where to leave your meal if you’re not home.
Food & Nutrition
Are the meals freshly cooked?
Yes, all meals are freshly cooked on the day of delivery.
How is the food packaged?
Our meals are packed in eco-friendly, microwave-safe containers to ensure freshness and convenience.
Payment & Pricing
What are your prices?
Our prices vary based on the meal plan.. Please visit our pricing page for detailed information.
What payment methods do you accept?
We accept all major credit cards, debit cards, and online payment methods.
Is there a subscription model?
Yes, we offer both one-time orders and subscription plans for your convenience.
Customer Support
How can I contact customer support?

You can reach us via email at mealsaccio@gmail.com call us at +91 80878 09252 or use the live chat on our website.

What is your cancellation policy?
You can cancel your order up to 24 hours before the scheduled delivery.
Trial & Promotions
How does the trial work?
Sign up for a 3-day trial to experience our meals. You’ll receive a variety of dishes to sample our service.
Do you offer any discounts or promotions?
Yes, we frequently run promotions. Sign up for our newsletter to stay updated on the latest offers.
Health & Safety
What measures do you take for food safety?
We adhere to strict hygiene and safety protocols in our kitchen to ensure the highest quality of food.
How do you ensure the meals are healthy?
Our meals are designed by nutritionists to provide balanced, healthy options for every diet.
Feedback & Improvements
How can I provide feedback?

We welcome your feedback. You can fill out the feedback form on our website or email us directly at mealsaccio@gmail.com

Can I suggest new menu items?

Yes, we love hearing from our customers. Please send your suggestions to mealsaccio@gmail.com